IT Manager - Regional Store IT Mgmt

• Oversee the management of the regional IT team, including store opening/closing support and daily operations, while formulating annual goals and execution plans aligned with headquarters' strategy.
• Build a talent development system, design personalized growth paths, and enhance team capabilities through project practice and objective management.
• Lead the planning and maintenance of office IT infrastructure (networks, servers, endpoints, etc.) to ensure secure and stable system operations.
• Manage the full lifecycle of IT construction for new stores, including low-voltage engineering, hardware deployment, system configuration, and network planning, ensuring on-time and high-quality project delivery.
• Establish visual project management tools, regularly report progress, identify risks promptly, and drive resolutions.
• Collaborate with headquarters' technical teams and external vendors to efficiently resolve complex regional technical issues.
• Promote the standardization of IT management processes within the region to improve operational efficiency and management quality.
• Collect store IT needs, lead optimization solution design, and drive implementation at the headquarters level.
• Work with internal IT teams to optimize operational processes, ensuring seamless integration between regional business and headquarters' systems.
• Manage external vendor resources to guarantee timely project and operational service responses.

Job Requirements

• 6+ years of IT management experience in the retail industry, including 3+ years in regional team management, with familiarity in chain-store IT operations.
• Strong team motivation and performance management skills, with excellent cross-department collaboration and project management abilities.
• Proficient in retail IT systems (e.g., POS, ERP, ESL) and network deployment solutions.
• Familiar with the ITIL framework and experienced in service management system development.
• Skilled in PMP or other project management methodologies, capable of independently leading complex IT projects.
• Ability to translate headquarters' strategies into executable regional plans, with end-to-end planning skills from requirement analysis to implementation.
• Experienced in IT budget management and resource optimization.
• Strong logical thinking, analytical, decision-making, and problem-solving skills. Highly responsible, result-driven, and adaptable to high-intensity work and frequent business trips in the Jiangsu-Zhejiang-Shanghai region.
• PMP, ITIL, MCSE, or other relevant certifications are preferred.