EQ Management in the Workplace

November 15, 2013 2 mins read
EQ Management in the Workplace

What kind of person would you prefer to deal with at the office?

What kind of person would you prefer to deal with at the office?

What kind of person would get your vote or who would you choose to give an opportunity to? Without question, your answer is: "Someone I like". So, how can you actually become this likeable person? EQ management is an especially important component.

Recently, there have been many talent shows on television. If you watch closely you'll notice that the ones who make it into the final rounds are invariably talented, good-looking or likeable. The contestants banking on pure talent, however, rarely end up as ultimate champions—the likeable ones usually snatch that honor. This is a phenomenon worth pondering. Many people think talent or actual strength always wins the day, or think that they personally don't have a high EQ. Not necessarily. If they’re willing to consider the following points, anyone can enjoy the benefits of good EQ management in the workplace.

First, learn to “manage your superiors”. Remember, you can manage your managers, and this doesn't have to mean kissing up. More importantly, say the right thing at the right time and do the right thing in the right situation: Task load too heavy? Find assistance from other resources. Difference of opinion? Tactfully make your point, don't force it—at the end the day, you're not the decision-maker. Lastly, know how to keep a secret and be reliable. You may not become the boss's friend, but at least you can be the one your boss trusts.

Also, make an effort to maintain good relations with your co-workers. When dealing with colleagues, be humble and stay team oriented. "Being humble" means knowing how to appropriately hide your talents. No one likes a bragger or show-off, but modesty is always appreciated. "Team-oriented" means conducting yourself in an upright manner. Co-workers aren't just your competitors. They're also your cooperative partners—try to avoid placing yourself in direct opposition to them. Absolutely do not sell out someone else for your own short-term benefit—if you do, yours may be the next head to roll.

Remember, if you and your behavior make others feel happy, others will be happy to deal with you and send opportunities your way.

Alan Li's picture
Alan Li
Operations Director, Greater China