Internal control (Senior) Manager

10 Jun 2022

world leading consumer brand

Job Purpose

Build robust governance framework and execution workforce in our Retail operations to ensure 100% compliance and safeguard our BRAND and support the sustainable growth of our PEOPLE and BUSINESS in the market

Key responsibilities will include (but not limited to):

Implement Governance System

* Lead the roll out and enhancement of Governance 360 in boutiques

* Monitor and enhance SOP implement via regular boutique inspection

* Optimize operational process to minimize risk via continuous SOP feedback and risk identification

* Guide and support boutiques to enhance efficient and effective governance

* Work with RMs and HOBs and leverage Operations Community to ensure the SOP implement by all roles and positions in boutiques

* Work with HR and Retail office in conducting compliance investigation and root-cause analysis

Build & Develop Operation Community (awareness, education, development and engagement)

* Build operation talents system and pipeline with close collaborations with RMs and HOBs

* Develop and engage key operations talents, especially operation community

* Collaborate with L&D on operations educations to elevate the capability of supporting team, including governance, optimizations, and CSR

Drive Retail Excellence and build operations agility in boutiques

* Build the culture of operations excellence and optimizations among boutiques

* Set up a platform to inspirate the sharing and roll out of best practice at regional level

* Lead or support national/regional/boutique projects roll out aims to elevate operations efficiency

* Drive to build knowledge and experience center on Governance and Retail Excellence with leverage of all related resources

Academic / Professional Qualifications

Bachelor's degree or above

Work Experience

At least 8-year retail experience with expertise on operations

Risk Management and Process Optimizations experience is preferred

Team management and development experience with people centric mindset and good communications skills

Project Knowledge and experience Required


* Excellent interpersonal skills, open minded and highly collaborative

* Fast learner and agility to update market evolutions

* Deliver result with strong project capability and people engagement

* English communications skills in verbal & writte

Jingjing Wang's picture
Principle Consultant | Finance & Accounting Recruitment
+86 21 8033 3150 |